Donation Policy
At The Trio Foundation, we are committed to ensuring transparency, accountability, and respect in how we handle donations from our valued supporters. This Donation Policy outlines how donations are accepted, processed, and managed to support our mission of uplifting vulnerable communities in Zambia.
How We Accept Donations
We gratefully accept donations through various secure methods, including:
- Mobile money platforms
- Bank transfers
- Secure third-party online donation platforms
All donation transactions are processed using trusted and secure payment services. We do not collect or store any card or sensitive financial information.
Use of Donations
All donations received are used to fund the Foundation’s charitable activities and programs. Donations may be:
- Applied directly to ongoing or upcoming community projects
- Used for operational support necessary to deliver our services
- Allocated to emergency or high-priority needs at the Foundation’s discretion
We aim to use all funds efficiently and transparently to maximize impact.
Tax Deductibility
As of now, The Trio Foundation is a registered non-governmental organization in Zambia. If you require documentation for tax or record-keeping purposes, we can provide an acknowledgment letter upon request. Donors are encouraged to consult with their tax advisor regarding the deductibility of their contributions.
Refunds and Errors
All donations are considered final and non-refundable. However, if you believe a donation was made in error (such as a duplicate or incorrect amount), please contact us within 7 days of the transaction. We will review the request and may issue a refund if appropriate. For full details, please refer to our Refund and Cancellation Policy.
Donor Privacy
We respect your privacy and are committed to protecting your personal information. Donor details are used only for processing contributions, issuing acknowledgments, and communicating occasional updates (if requested). We do not share or sell donor information to third parties. For more information, please read our full Privacy Policy.
Contact Us
If you have any questions about donating or require documentation, please reach out:
Email: triofoundation1@gmail.com
Phone: +260 979 687 872
Website: www.thetriofoundation.org
Policy Updates
The Trio Foundation may update this Donation Policy to reflect operational or legal changes. All updates will be published on our website with the effective date.